Privacy Policy

DreamsARK EduPaths Private Limited ("we", "us", "our", or "the Company") operates the DreamsARK Student Portal and provides career assessment, counseling, and educational services across India. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you access or use our Portal, services, or interact with us in any capacity.

This Policy applies to all users of the Portal, including students, parents, guardians, and institutional representatives. By registering or using the Portal, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

We collect different categories of information depending on how you use our services. The following outlines what we collect and why:

We use the information we collect only for clearly defined and lawful purposes. Specifically, we may use your information to:

We process your information only where we have a lawful basis to do so — including where it is necessary to perform our services, where you have provided consent, or where we are required to do so by law.

We take the privacy of minors (users under 18 years of age) very seriously and have designed our services with additional protections for younger users.

• Where a user is identified as a minor, we may request explicit consent from a parent or legal guardian before processing personal data.
• Parents or guardians may request access to information held in relation to their child's account, subject to appropriate verification.
• Guardians retain the right to request correction or deletion of a minor's data at any time.
• Where guardian consent is withdrawn, the minor's account may be closed and data handled in accordance with our data retention practices.

We do not sell, rent, or trade your personal information. We may share information only when strictly necessary, and only with the following categories of trusted parties:

We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or destruction. Our security measures include:

Despite our best efforts, no information system can guarantee absolute security. In the event of a data breach that affects your rights or interests, we will notify you in accordance with applicable law.

We retain your personal information only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.

• Account and profile data is retained for as long as your account remains active and for a reasonable period thereafter to enable reactivation or address any queries.
• Assessment data and reports are retained to allow ongoing access and to support future counseling interactions.
• Transaction and payment records are retained to comply with financial reporting and taxation obligations under Indian law.
• Technical and log data may be retained for shorter periods for security monitoring and troubleshooting purposes.

Upon account closure or deletion request, we will delete or anonymize your personal information within a reasonable timeframe, except where retention is required by law or for legitimate business purposes.

Subject to applicable law, you have the following rights regarding your personal information held by DreamsARK EduPaths:

To exercise any of these rights, please contact us at privacy@dreamsark.in. We will respond to all requests within a reasonable timeframe. Some requests may be subject to identity verification or legal limitations on deletion.

The Portal uses cookies and similar technologies to improve your experience, maintain your session, and understand how users interact with our services.

Essential cookies are necessary for the Portal to function and cannot be disabled while you use the service. Performance and analytics cookies may be managed through your browser settings or by contacting us directly.

DreamsARK EduPaths is an India-based company and our primary data processing activities occur within India. Where we use third-party service providers (such as cloud hosting or email delivery services) that may operate in other regions, we ensure that such providers maintain adequate data protection standards comparable to those under Indian law.

By using the Portal, you consent to the processing of your information by approved service providers in regions where such processing is necessary to deliver the Services.

DreamsARK EduPaths serves students of all age groups, including school students who may be minors. We take additional care when processing information relating to children under the age of 18.

• Where required by applicable law or our internal policies, parent or guardian authorization will be sought before processing a minor's personal data.
• We do not knowingly collect personal information from children without appropriate parental consent.
• If you believe that a minor's information has been submitted without appropriate consent, please contact us immediately at privacy@dreamsark.in.
• We will promptly review and, where appropriate, delete such information upon receiving a valid request.

This Privacy Policy may be updated periodically to reflect changes in our data practices, applicable laws, or the services we offer. When we make material changes to this Policy, we will:

• Update the "Last Updated" date displayed at the top of this Policy.
• Where the changes are significant, notify registered users via email or a prominent notice on the Portal.
• Where required by law, seek renewed consent from affected users.

Your continued use of the Portal following the publication of any updated Privacy Policy constitutes your acceptance of the revised practices. We encourage you to review this Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below: